Our Privacy Statement

This privacy policy reflects the way we process your personal data or any changes in the applicable laws.

Who We Are

Casmara Trading Ltd is a Mauritian-based GBC1 company trading as Sol Resorts.

Our contact details are as follows:

Casmara Trading Limited

11th Floor, Nexteracom Building, Ebene Cybercity

Mauritius

Email Address: reservations@casmaratrading.com

Our Privacy Policy

We at SOL RESORTS are committed to protecting your privacy. This Privacy Policy applies to both users of our Website (www.solresortsonline.com) & recipients of our subscription mailing list (B2B agents that we deal with to advertise specials & send out occasional newsletters to). This Privacy Policy covers our data collection, processing and usage practices. It also describes your choices regarding use, access and collection of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website or unsubscribe from our mailing list, which we provide an option for on every mailing.

Data We Collect

SOL RESORTS may collect personal data via the Website www.solresortsonline.com (otherwise known as the “Website”) from any person (hereafter the “User”) addressing online enquiries to Sol Resorts or booking a hotel reservation with Sol Resorts.

Collection and treatment of personal data provided by Users to SOL RESORTS through the online enquiry form or the booking reservation system are governed by Mauritian Law.

Your Rights To Access, Correct And Delete Data

Users have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time, to e-mail: reservations@casmaratrading.com.

Management Of Personal Data

Purpose of Data Collection

SOL RESORTS collects Users personal data via the Website for the following purposes only:

  • answering online inquiries & processing reservations,
  • sending information about Sol Resorts’ hotels & self-catering accommodation,
  • allowing Users to make a reservation with Sol Resorts.

Required information (principally first name, last name, address and email) must be entered in the information fields marked with an asterisk in data collection forms. If these fields are not completed, SOL RESORTS will be unable to address User requests.

Retention of data

Personal data is retained by SOL RESORTS for the period of time required for the purposes described above

Data recipients & confidentiality

SOL RESORTS is the recipient of User personal data as above. Such data is kept strictly confidential & in line with GDPR requirements.

The booking engine, SynXis, a product of Sabre Hospitality, is also fully compliant with the GDPR laws.

SOL RESORTS will not send User’s personal data to a third party unless:

  • the User has given his/her prior approval to share such personal data with a third party.
  • SOL RESORTS has to share the User’s personal data with such third party in order to provide the services requested by the User or answer its request. This being in the form of the voluntary transfer of information.
  • SOL RESORTS is required by a judicial authority or any other administrative authority to transfer User’s personal data to such authority.

Third-party links

The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Security Of Your Data

All pages of the SOL RESORTS website are SSL secured.

SOL RESORTS has put in place suitable precautions to ensure the security and privacy of user’s personal data.

If the security of personal data is breached, we will notify you as soon as possible.

Cookie Policy

We may automatically collect information on how you interact with the website in the form of Cookies, such as IP address from which you accessed the website, date and time, information about your browser, operating system and computer or device, pages viewed and items clicked. We may also collect location information.

Modification

SOL RESORTS reserves the right to modify and update the privacy policy, at any time and/or the content of the Website.

When accessing the Website, the User shall be deemed to have accepted without reserve the Data Protection Policy.

Date of implementation

This policy has been updated on 23rd May 2018, in accordance with the GDPR requirement.